Refund policy
🔄 Return & Refund Policy
1. Returns
We accept returns within 7 days of receiving your order. To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in its original packaging
- No return will be entertained after 7 days.
2. Non-Returnable Items
The following items are not eligible for return:
- Used or damaged items (not due to our fault)
- Items without original packaging
3. Refunds
Once we receive and inspect your returned item, we will notify you about the status of your refund.
- If approved, your refund will be processed within 3 days
- The amount will be refunded to your provided bank account
4. Exchange Policy
We only replace items if they are defective or damaged. If you need an exchange, contact us within 7 days.
5. Return Shipping
- Customers are responsible for return shipping costs
- Shipping charges are non-refundable
6. Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 7 days with proof (photos/videos) for quick resolution.
7. Contact Us
For returns, refunds, or exchanges, contact us at:
- Phone / WhatsApp: 03706642919
- Email: wristox.pk@gmail.com